Privacy Protection for Our Customers

At ArborCare Tree Service Ltd., serving customers in Western Canada, we are committed to protecting the privacy of our customers’ personal information and to utilizing all personal information in a responsible manner. This document summarizes some of the personal information that we collect, use and disclose. In addition to the circumstances described in this form, we also collect, use and disclose personal information when permitted or required by law.

We collect information from our customers such as names, home addresses, work addresses, home telephone numbers, work telephone numbers, and e-mail addresses (collectively referred to as “Contact Information”). Contact Information is collected and used for the following purposes:
  • To open and update customer files.
  • To invoice customers for services, to process credit card payments, or to collect unpaid accounts.
  • To send reminders to customers concerning their account, or services that are outstanding.
  • To send customers informational material about our services.
Financial information may be collected in order to make arrangements for the payment of services. If we are ever considering selling all or part of our business, qualified potential purchasers may be granted access as part of the due diligence process to customer information in order to verify information important to the potential sale. If this occurs, we will take steps to ensure that the prospective purchaser safeguards all personal information.

To learn more, contact us today.